OzHarvest Hamper Hubs

Final Hamper Hub in Darling Harbour was on Thursday 1st April.

The Darling Harbour Hub was a food relief service for vulnerable members of the community, especially international students and temporary visa holders. It closed on Thursday 1st April, following 10 months of operation and over 9,700 hampers handed out to students.

The resources for the Hub were redeployed to Granville in the Parramatta region, were the Granville Hamper Hub now operates every Thursday.

We would like to thank our incredible stakeholders involved in the Darling Harbour Hub. This initiative was made possible due to the funding received from the City of Sydney and the NSW Government, along with the generous support from Mirvac for the retail space, and Red Cross, ISEAA and nib Health Funds for donations for referrals.

Where Can I Continue To Access Food Hampers?

OzHarvest Market

The Waterloo Market provides nourishing food to those in need, free-of-charge. No ID needed to access your hamper.

Address: 95 Wellington St, Waterloo *10-min walk from Redfern Station*

Open: Tuesday to Saturday – from 10am – 2pm.

More information: www.ozharvest.org/ozharvest-market-waterloo/ 

Foodbank

Study NSW has partnered with Foodbank NSW & ACT to provide free food hampers to international students in NSW.
To access your hamper, follow these steps:

  1. Call Foodbank on (02) 9756 3099 or complete the form found here: https://www.tfaforms.com/4866532?state=nsw-act
  2. State that you are an international student and your suburb, then ask for the distribution point closest to you.
  3. Have your student visa and student card with you when you collect the hamper.

Click here for FAQs

FAQS

I've been to a Hamper Hub, where can I give feedback?

OzHarvest is conducting an anonymous survey to those who have previously registered for this free hamper food relief service.

This data is anonymous and will only be used by OzHarvest to determine how we can look to extend or continue this critical service to the community. 

Your participation in this survey is greatly appreciated and may be able to help us continue this service for a longer period.

Please click on this link to provide your feedback: https://forms.gle/eDqC43XWcctCXsaD9

What do I need to do?

To collect your hamper, please note the following details:
  • Choose the location, date and time
  • Register using your email (if student, please use university email)
  • You will receive a confirmation registration email for the event
  • To collect, please bring along your student ID card and a copy of your registration email (digital or printed) when you collect your hamper
  • To share the care and nourishment with as many as possible, we ask that you only register 1 hamper per household.

Why is this for international students and temporary visa holders?

OzHarvest has been working closely with local, state and Federal Government to identify gaps in support during COVID-19.

One of the groups in need of welfare and food support are international students and temporary visa holders who are struggling to make ends meet. OzHarvest’s food rescue and relief vans continue to provide daily food relief to 1,300 local emergency relief organisations and charitable organisations servicing the vulnerable community members and families in need and continues to ramp up their efforts of food relief around the country.

Additional Hamper Hubs (not in conjunction with Mirvac) are operating to service vulnerable communities in OzHarvest Market Waterloo open Tuesday to Saturday – from 10am – 2pm for the general public.

What's in the hampers?

OzHarvest will be sourcing a regular food supply for food hampers - providing enough essentials for students to use across one week including dry goods, fresh fruit and vegetables, and other basic pantry essentials.  

How many hampers can I get?

To share the care and nourishment with as many people as possible, we ask that you only register 1 hamper per household per week. There is a limit to one hamper per household per week.

Can I access this hamper relief service, if I'm not a student?

The specific sites including Harbourside Shopping Centre and Rhodes Shopping Centre will be supporting international students and temporary visa holders who have no access to income and government financial support and are struggling to feed themselves.

The general public can access food hampers at the OzHarvest Market (Open Tuesday to Saturday10am to 2pm). Please see our website for more updates around OzHarvest food deliveries during COVID-19: https://www.ozharvest.org/ozharvest-response-to-coronavirus-covid-19/

If I work for an education provider, how can I get involved to support our students?

Please contact hamperhubs@ozharvest.org

Where else can I access food relief other than the Harbourside Hub?

If you are in Sydney, the OzHarvest Markets are currently providing food hampers, free of charge. The Waterloo OzHarvest Market is located at 95 Wellington Street, Waterloo, and is open from 10am to 2pm, Tuesday to Saturday. Please click here for more information.

Please see this ongoing resources for International Students during COVID-19. Compiled by the office of Australian Greens Senator Mehreen Faruqi. April-May 2020.

If you are looking for support, ASK IZZY can help you to find the services you need, now and nearby. It is free and anonymous, and you can search services to find food, housing, healthcare, counselling, legal advice, addiction treatment. You’ll just need to add your suburb and it will display results that are nearest.

VIC – The Coronavirus Hotline 1800 675 398
QLD – Community Recovery Hotline 1800 173 349
SA – Please refer to askizzy.org.au
NSW – Please refer to askizzy.org.au
WA – Please refer to askizzy.org.au

Federal government support

  • Student visa holders employed by select supermarkets or as part of a nursing program, may be eligible to work more than the 40 hours per fortnight limit.
  • Depending on their visa status, international students may be eligible for the government’s Special Benefit, for people experiencing severe financial hardship who do not qualify for another form of payment.
  • Some students may be able to access their superannuation. Eligibility criteria: “You hold a student visa that you have held for 12 months or more and you are unable to meet immediate living expenses.” More information

Red Cross emergency relief funding for temporary visa holders

Australian Red Cross is delivering emergency relief and casework support for people who are on temporary visas, including international students. Find out more and see if you are eligible here: https://www.redcross.org.au/news-and-media/news/help-for-migrants-in-transition

I have a question not on this list, who can I contact at OzHarvest?

For general Hamper Hub enquiries contact hamperhubs@ozharvest.org
For any media enquiries contact OzHarvest Media team media@ozharvest.org

Our office hours are 9am-5pm AEST. We aim to reply to messages within 24 hours, Monday-Friday.